Technology Services Analyst – Fund Manager
My fund manager client is looking for a technology services analyst to join their team in an exciting first IT position based in London. Currently, IT support is based in the North but they are looking for a talented in-house analyst.
Although this position is within an Investment Management firm, it is not important for candidates to have a fantastic Investment Management background as long as their IT skills are up to scratch.
Responsibilities
•Work autonomously to maintain and improve customer satisfaction, acting as first point of contact for IT support.
•Provide first and second line support to the internal Service Desk with satisfactory service levels.
•To pro-actively provide ideas and participate in the development of computer services to deliver appropriate business efficiencies.
•Be experienced within IT, specifically with network support and service provision.
Skills
•Experience using VMWare, Microsoft Solution Stack, Windows 2003/08/12, Powerpoint and Bloomberg.
•Great communication skills in both groups and on a 1-1 basis.
•Good interpersonal skills and ability to build rapport with internal and external staff.
•Analytical and problem solving skills, resolving non-complex issues and identifying the difference between difficult technical issues and non-complex problems.
•Ability to work independently and keep motivated.
If you think you are suitable for this role, please contact Abigail Rutter on 0203 465 0124 for more information.
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