Telecare Operations Manager

I am delighted to be working with a rapidly expanding health and care company who are looking to add a Telecare Operations Manager to their thriving business.

This exciting role is brand new as the company look to expand their Telecare operation.
Reporting into the Telecare Operations Director, you will be responsible for up to 30 Telecare Advisers, across 2 locations. You will lead and manage the delivery of a high quality service, working closely with the Operations Director, the service delivery leads and the team leaders to ensure a smooth running operation.

Ideally you will have experience of leading and managing a call/contact centre environment and line managing a team of people. You will have excellent communication skills, combined with a pro-active can do attitude.
You will be a proficient user of Microsoft Office and have fantastic people skills, being able to liaise with all areas of the business, both internal and external. You will be an implementer of change and lead the operation through an exciting time.

In return, you will be offered the the option to join the company pension scheme (5% matched), Healthcare Insurance and competitive annual leave entitlements.

If this role is of interest and you'd like to find out more, please call Tom Chambers on 01225 337676

February 2, 2015 • Tags:  • Posted in: General

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