Telesales agent
Functions: German / French / Dutch speakers
Phoning customers from
existing customer database and generating increased sales
Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets
Calling customers from
existing mail orders received
Entering orders on database and Up-selling live to customers
Strengthen existing National Pen relationship with its high-value customers
Participation in product projects when required
Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products
Verifying the order and customer details on-line
Any other duties/projects as directed by Senior Management
Skills:
Minimum of 1 year experience in sales
, building relationships with key decision makers
Skilled negotiator
Have the ability to maintain professionalism under pressure
An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
Self-motivated and goal oriented
Strong customer service and the desire to be successful exceed targets and integrate into a team-based organisation
Be a good team player
Be fluent in one or more of the following languages:
French, German, Dutch speakers