Telesales UAT Lead
Expansion Program Manager / UAT Lead
3 month contract
Bellevue, WA
Job Description:
Telesales UAT Lead - Customer and Channel Expansion Program Manager
Manages all UAT aspects of large and complex projects throughout the infrastructure and software development project lifecycles including project scope, schedule, resources, quality, costs and change.
Translates project requirements into UAT objectives and tasks, managing task assignment to project resources and reporting on and managing project scope throughout the lifecycle
Develops detailed UAT schedules, resource plans, status reports, budget forecasts and influences the effectiveness of a team that integrates multiple functions/disciplines.
Conducts project meetings, sets and manages client expectations by solving complex issues and changes when appropriate exercising complex Risk, Issue and Change Management best practices.
Interfaces with all areas affected by the UAT portion of the project, including end user, services organizations, vendors and implementations partners.
Review UAT deliverables for accuracy and apprises management of issues effecting project status and offers solution to solve the issues.
Ensure satisfactory transfer of custody and control of product upon completion (handoff) and close all project UAT documentation and archive appropriate records.
Minimum Required Skills / Competencies:
Sound understanding of Project Management Body of Knowledge (PMBOK) Discipline.
Excellent verbal and written communication skills.
Need excellent meeting facilitation skills.
Exceptional problem solving skills.
Quick recall of multiple work streams.
Calming demeanor in difficult circumstances.
Ability to motivate project teams to build team morale and group commitment to project goals and deliverables.
Ability to effectively manage time, prioritize work, and multi-task across several project assignments.
Ability to manage, control and report on project budget
Ability to interact and communicate professionally with all levels of staff and management as required to coordinate project deliverables, deliver status reports, and facilitate meetings.
MS Office Tools (Word, Excel, Project, Powerpoint, Visio, Outlook)
5+ years of Project Management experience using structured methodology required.
Experience working with multiple vendors within tight timelines.
Past experience understanding and communicating multiple work stream schedules.
Prior cross-functional team management experience required.
Demonstrated track record of successfully delivering solutions and managing multiple projects simultaneously.
Proven experience managing geographically diverse teams and/or teams in a matrix organization.
Bachelors degree from a four-year college/university or equivalent work experience required.
Project Management Certifications required
Wireless, Telecommunications, and/or Sales industry experience required.
Prior UAT test planning and execution experience required.
There will be Travel Expenses associated with site visits to oversee testing at Call Centers in Idaho, which will be reimbursed.
Please email your resume to angela.schroeder@experis.com referencing the appropriate Job ID J-10-658-603. Phone calls are also welcome: 425-516-9100.
Must have proof of eligibility to work in the United States
Referrals are welcome!
