Teller-Customer Service/$28k Job in Phoenix, Arizona US
Teller-Customer Service/$28k
Job Description: Call Center - Inbound calls; providing assistance to members answering questions.Responsible for handling a variety of member service contacts in a prompt and courteous manner. Resolves member questions and problems regarding account statements, loans, payments, automatic transfers, interest rates, investment certificates, and self-service on-line programs, such as online banking, Tellerphone, etc. Assists members in resolving all other account related discrepancies. Completes and maintains related reports, records, and files. Cross-sells Credit Union products and services. Ensures that all members needs are identified and appropriate referrals or sales match the Credit Union's services and products including, types of available accounts, special promotions, loan and deposit products, account convenience options and other related services and information takes place. Must be able to pass all financial/backgrounds We are an equal employment opportunity employer. You can view all of our jobs online at http://www.appleone.com/?sc=11id=665216 Job Experience: Must be able to pass full financial background and have at least 2 years experience working in a bank or credit union