Teller II Job in Richmond Hill, Georgia US
Teller II
Essential Duties and Responsibilities include, but are not limited to: · Attends to the retail banking needs of customers and prospective customers according to the bank?s and supervisor's established procedures, schedules, and directions · Performs duties of Teller I including, but not limited to: · Ensures all customer transactions are handled with exceptional service by properly cashing checks, accepting and posting deposits, transferring funds, accepting loan, mortgage, or other payments, issuing receipts, issuing cash advances, and other negotiable instruments and transactions in accordance with bank policy · Meets teller standards including verifies cash drawer and balances assigned cash drawer maintaining a proficient balancing record according to bank Teller Policy and Procedures · Balances ATM, processes night deposit bags and deposits by mail, prepares change orders. · Assures teller area is secure and well maintained at all times · Performs operational duties as requested by supervisor · May serves as vault teller managing a fund of cash on hand to facilitate normal financial transactions with individual and business accounts. Ships and receives money as necessary and returns excess cash for credit to the appropriate Federal Reserve Bank. Maintains the vault within prescribed policy/limitations · If not permanent vault teller, may be cross-trained to serve as back-up vault teller to include responsibility for processing cash deposits received from commercial customers · Is cross-trained and may also serve as back-up personal banker to include responsibility for meeting the retail banking needs of customers and prospective customers. Ensures all accounts are opened and completed in accordance with established policies and procedures · Performs other duties as assigned my management · Adheres to the compliance, security and internal guidelines and requirements for retail banking performance and applicable compliance and consumer protection regulations, preventing fraud and protecting customer assets · Is committed to on-going professional development and actively participates in the bank's training and development programs and commitment to learning. Successfully completes in-house training programs for position · Actively demonstrates a commitment to the Company?s core values of LISTEN · Consistently follows policies and procedures as established with department managers setting the standard · Maintains successful working relationships with team, the bank, and the community · Is responsible to the supervisor for the fulfillment of functions, responsibilities, and authority and for proper interpretation · On occasion, participates with community organizations and in community projects · May be required to mentor newly hired tellers by reviewing their transactions and overseeing each transaction as it is performed. Prepares or provides feedback of trainee?s performance following guidelines and/or direction REQUIREMENTS FOR POSITION: · A High School Diploma or equivalent · Minimum of one to two years of teller experience · Reliable attendance · Presents a professional image in dealing with customers, interdepartmental and external representatives · Excellent cash handling and/or cashier skills · Must exercise accuracy, alertness, good judgment, courtesy, tact, and patience, maintaining confidentiality of the bank?s records and customer transactions · High degree of interpersonal skills, attitude, communication and the ability to effectively interact with customers and employees · Ability to exercise personal and professional responsibility and work with limited direction · Ability to use various office equipment, including adding machine, coin and currency counters, typewriter, computer, e-mail, and Internet · Intermediate math skills WORK ENVIRONMENT: · Requires regular office conditions · Requires extensive contact with the general public · Requires short distance movement of coin bags, which may weigh as much as 50 pounds