Temporary Weekend Customer Service Operators Job in Crawley, Southern UK
Our client is looking to recruit Temporary Weekend Customer Service Operators.
The Role:
Receiving, dealing and concluding all inbound customer care line calls, e-mails and faxes, fault finding/diagnosis. Dealing with two week follow-up calls post install, service reminders and closure, concordance reporting, local fire service and electricity supplier liaison.
Skills Experience:
Customer service or call centre experience is essential
Excellent verbal communication skills
The ability to deal with clients who may be distressed, upset or angry is essential
There are two shift are as follows:
Saturday and Sunday 0700-1500
Friday, Saturday and Sunday 2300-0700
Please only apply for this position if you can work one of these shift patterns.