Third Party Credit and Collection Coordinator Job in Manhattan 10001, New York US
At the Visiting Nurse Service of New York, we know that our employees
are our most valuable asset, so we're looking for the best people to join
our team. Why work for VNSNY? We're always working to show you just what
you mean to us. Here, get to know the ways we support our employees, the
opportunities and benefits, and the excitement of a career at the largest
not-for-profit home health organization in the country.
Third Party Credit and Collection Coordinator
THIRD PARTY CREDIT COLLECTION COORDINATOR
PURPOSE OF POSITION
Responsible for receiving and reviewing patient referrals and making determination of required documentation needed to process application, re-certifications and look-backs (financial statements) and enters patient demographic information into the department database. Identifies, researches, reviews and tracks problematic billing and/or remittance cases that result in non-payments and initiates follow up to ensure resolution. Identifies, analyzes and summarizes trends or findings and recommends new, initiatives and corrective actions to the Patients Account Supervisor and Human Resources Administration (HRA) office.
RESPONSIBLITIES
- Receives and reviews patient referrals from various sources (e.g., management/reports, etc.) determines required documentation needed from patient in order to initiate and process applications, re-certifications or look-backs. Follows up with patient/designee (e.g., phone, mail, correspondence, etc.) to ensure information is received/processed in a timely manner and submitted to Human Resources Administration (HRA) office for enrollment/recertification processing.
- Reviews, verifies and compares required patient information from the pre-enrollment list and assigns codes. Inputs and maintains patient data in appropriate systems used for HRA, patient enrollment, and Medicaid processing and tracking. Reviews and audits all entries for accuracy and updates/corrects data, as necessary.
- Analyzes PCP Roster Draw Down Report for correct patient demographic information, identifies errors, and ensures rebilling of corrected invoices. Tracks, monitors and compiles data related to unresolved demographic data and issues on monthly basis and presents findings to the Patient Accounts Supervisor/HRA office, as needed. Initiates and collaborates with Supervisor on best approach to resolve outstanding demographic issues.
COMPETENCIES
Accountable/Results-Oriented
Adaptability/Flexibility
Communications (written and oral)
Customer Focus
Initiative/Innovation
Interpersonal Effectiveness
Problem Solving
Teamwork and Collaboration
QUALIFICATIONS
Education: Bachelor's degree or equivalent in Business, Accounting or related discipline required.
Experience: Minimum two years experience in health care, insurance, or social services processing bills and Medicaid applications required. Effective oral, written, verbal communication and customer service skills required. Personal Computer skills including Microsoft Word and Excel required. Analytical skills, including compilation and analysis of data, report creation and recommendations based on findings preferred.
