Tractor Service Technician Job in Miller 57362, South Dakota Us

Purpose

This position is responsible for performing machinery diagnostics, repairs, maintenance, and pre-delivery work on equipment for customers, internal units and warranty at high level of quality and efficiency. These activities may take place in the shop, or in the field. The service technician is responsible to be familiar with all the products sold by the dealership, and must be able to perform assigned work profitably, in a safe and professional manner.

Essential Duties

Perform diagnosis, repair, and reconditions of machine systems and components.

Complete thorough documentation on all reports and forms required with work assignments

Communicate machinery problems and resolutions to supervisor and customers

Utilize computer programs to effectively complete assignments

Seek and participate in appropriate training opportunities, local and off-site

Follow all safety rules and regulations in performing work duties

Maintain technical and product knowledge

Completion of competency assessments as required

Analyze customer complaints, by identifying the facts

Identify customer service opportunities and implement solutions

Perform other duties as assigned by direct supervisor in a professional and efficient manner

Up sell jobs during the repair process

Present a positive and professional image of Titan Machinery in the presence of customers and community

Qualifications

Required:
2 or more years of related work experience
Excellent mechanical aptitude
Able to provide quality work and think logically

Excellent verbal and written communication skills, along with a high level of computer literacy

Demonstrated strong organization, decision making, and problem solving skills

Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively

Keen attention to detail and a high level of initiative and ability to work independently

Demonstrated strong decision making and problem solving skills

Safety-minded work habits

Clean driving record

　

Desired:
Associate’s Degree in a related field
Class A Commercial Driver’s License

　

Working Conditions and Physical Requirements

Able to stand for extended periods of time

Able to stoop, kneel, bend at the waist and reach on a daily basis

Able to lift and move up to 70-100 pounds occasionally


This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for

employment, and either you or the employer may terminate employment at any time, for any reason, without notice.

Other:
We are offering an incentive package for new employees that is worth approximately $2,000 and includes the following:

 

To apply go to http://millersd.org/jobs