Tradefloor Desktop Support Engineer recruitment
This role will be based in Canary Wharf supporting GM Trading Floors working in a team of Trading Floor Engineers. The Analyst needs to be able to demonstrate the willingness to learn quickly and understand the environment they support. The individual will be expected to support approx 2500 users desktops resolving problems across the Desktop space including market data related issues, An effective organiser and confident individual will demonstrate control over this highly changeable environment. This role will suit someone who has a good support background and wants to progress into a more high profile role on a busy Trading Floor.
Skills
Be involved in the test and implementation phases for changes and enhancements of systems and applications used by the business units. Take the lead on particular tasks or projects affecting our clients, manage and report on progress to Team leads and /or Senior Management as required. Contribute to documentation as required. The individual needs to have a good understanding of the dynamics of a busy and demanding support environment. Previous Trading Floor experience is essential. They must be able to deal with all levels of individual in a fair and professional manner, coupled with the confidence to adhere to agreed procedures to avoid unwarranted risks. This role will suit someone who has a good support background and wants to progress into a more high profile role on a busy Trading Floor.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Valuing Diversity:
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.