Trading Support Representative recruitment
Trading Support Representative
The Thomson Reuters BETA System Client Services group serves as the first point of contact to provide quality support to all internal and external customers that require assistance with a variety of issues surrounding front and back office securities processing. The group is responsible for overall system health monitoring and escalation, trading system health, front office product support and back office functional applications.
Trading Support Representatives will receive incoming inquiries from numerous sources at all levels of customer organizations. These issues are logged, tracked and researched within the group and escalated to development resources if necessary. Questions and concerns with equity, option and fixed income trading messages, execution processing, post trade regulatory submissions and specialty products are handled at the first point of contact. Representatives will communicate with various internal and external business and technical experts to provide exceptional service to the end user.
At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.
Skills
Strong customer service, problem solving research skills - Individual should possess strong communication skills, both written and verbal - Knowledge of Securities industry preferred - Ability to work in a fast paced, time critical team environment - Ability to collaborate with individuals across the organization - 3+ years Brokerage or Banking experience.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.