Training and Competency Supervisor recruitment
Training and Competency Supervisor – Venn Group are currently working with an expanding IFA based in the City to recruit a new Training and Competency Supervisor to join their compliance team. Reporting to, and working with the Training Competency Manager you will be responsible for monitoring the performance of the consultants across the IFA group. Additionally the role also includes assessing, investigating and resolving complex complaints.
As the TC Supervisor your main responsibility will be monitoring the performance of the IFA consultants through file checking to ensure all fact finding and client suitability letters have been completed and that appropriate advice has been given. You will also conduct 1-to-1 meetings with the consultants to discuss performance as well going on observed visits with consultants to ensure all advice is being given in an appropriate manner.
The role will also include working with the Group Head of Compliance to receive, investigate and resolve complex complaints. This will include acknowledging the complaint and investigating all information on file regarding the client. You will also be responsible for resolving the complaint, which may involve communicating with FOS.
As the successful candidate you must have IFA and TC experience as well as being qualified to QCA level 4 standard; compliant handling experience is desirable. It also important to have a strong knowledge of all mainstream products including ISAs, bonds and pension as well as more complex products such as enterprise zone trusts, syndicated property investments and UCIS.
If you are interested in this role, or are looking for any other roles in compliance please forward an updated CV to compliance@venngroup.com or get in touch with Michael Murgatroyd or Jennifer Brook on 0207 557 7667.
Venn Group operates as an employment agency and an employment business.