Translation Company Graduate Client Co-ordinator Job in City Of London, London Uk
Translation Company - Graduate Sales / Client Co-ordinator London Languages
Graduate required to join prestigious London Translation company.
Salary = £17.5K + Bonus + Benefits
Position for a languages graduate intent on building a long-term career within the translation industry in London.
Our client is a specialist translation company based in Central London. They are looking to employ a candidate with strong business skills to work in the operations team. Along with every employee the client insist on identifying a linguist who can empathise with the translation tasks but you will not be required to use your language skills on a day to day basis.
Job requirements A 2.1 or 1st class degree from a UK University, English to mother tongue standard and fluency in a Western European language.
Job role The role will include the following tasks:- Operations Sales
1. Capture client telephone orders. 2. Based on the client's requirements cost in coming orders and issue quotations as required. 3. Analyse documentation, identifying language combinations and obtaining accurate word counts. 4. Based on the client's requirements and the job's characteristics, calculate the time required to complete the work and confirm delivery dates as required. 5. In conjunction with the Sales Team Leader, determine appropriate discounts for the job or set up ongoing project guidelines for clients. 6. Obtain from the client a purchase order or instructions to act. 7. Activate the job and liaise with the Production Team to confirm the job to the client.
Job management 1. Enter job details into the job database, maintaining up to date information as the quote/estimate progresses. 2. Liaise with the Production team to ensure resources are available to satisfy client delivery requirements. 3. Maintain the active quotes report, keeping in contact with clients through follow up phone calls.
Credit Control 1. Contact clients to determine any reasons for non payment and agree payment dates. 2. Issue copy invoices as required. Deal with client invoicing queries.