Travel Counselor 1

Come join a leader in the travel industry. Extraordinary Travel Counselors / Travel Agents needed. At American Express Consumer Travel, our mission is to create life-long advocates by delivering memorable travel experiences that win the loyalty and travel spend of our customers. For the fourth year in a row, American Express has won the J.D. Power award for highest customer satisfaction among U.S. credit card companies. We are known around the world as one of the most successful financial services businesses, a leading consumer brand, and one of Fortune Magazine’s best places to work. If you have a passion for travel and for providing unsurpassed customer service, this could be the position for you. We are looking for Travel Counselors who enjoy making a difference and strive to make each customer feel valued. Travel Consultants are responsible for taking into account their customer’s desires, incorporating them with their knowledge and experience to ultimately create a unique and memorable vacation experience. We believe our customer’s vacation begins when they walk through our doors.
 
Don’t delay, apply NOW! Below are some of our benefits – to learn more, click on www.americanexpress.com/traveljobs
 
BENEFITS - (Based on individual elections)
• Competitive Salary
• Exceptional cash incentive bonus programs and recognition programs.
• Medical, Dental and Vision insurance (Day 1)
• Generous Vacation and Vacation Purchase Plan;
• 401(k) WITH company match of 5% after one year;
• Excellent Growth Opportunity such as; Paid Training programs, Tuition Assistance, and ongoing Travel Counselor education including luxury Familiarization trips
• Legal Assistance, Pet Insurance, Life and Disability Insurance;
• Medical and Dependent Care Reimbursement programs;

• Domestic Partner Benefits.

Our Travel Counselors must have a passion to surpass client expectations and provide the ultimate in traveling experience.
The ideal candidate will possess the following:
• A minimum of 3 years experience selling leisure travel is required; cruise and tour experience is a plus.
• Extensive domestic and international destination knowledge is a MUST, with strong personal travel experience preferred.
• Computer reservations experience required, SABRE is preferred.
• Candidate must possess strong consultative selling skills and the ability to listen to the customer’s needs and to engage them by offering suggestions and recommendations. The ability to close the sale and cross sell additional products and services is key.
• Exceptional communication skills are required. Candidates must be able to convey dedication to the customer’s overall experience.
• The ability to work under pressure and effectively multi-task while maintaining professional rapport with customers is essential.
• Decisive and successful problem solving skills and the ability to use the Internet effectively is necessary.
• The ability to work flexible shifts is essential.
 
This position consists of a 35 hour work week. The hours of operation are 10:00am-6:00pm Monday through Friday with rotating Saturdays.
 
If you have the required skills, apply now!
 
Relocation may be available to those who meet certain criteria.
 
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Additional Information:


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