Trilingual client service (Spanish and French) Job in Markham, Ontario Canada
Our client in Markham is looking for a Trilingual CSR who can speak and write SPANISH AND FRENCH perfectly. This position reports to the Customer Service Manager and 4 team leaders
This is hands down the best bilingual role in Toronto due to the motivating managers! The environment is wonderful and empowering, the employees really love it there, and some have been promoted to trainers!
Perks:
Amazing benefits within your first month
Free parking, on site cafeteria
Amazing supervisors
Work for a company not affected by the economy
Growth into the corporate side of the firm in 2 years
Duties and Responsibilities:
The successful candidate will be accountable for providing an exceptional level of customer service at all times in a professional environment.
Provide customers with information about products and services and address any concerns.
Handle billing inquiries, work order questions
Data entry and small projects
Handle incoming, email and fax calls
Additional duties as required by the Customer Service Manager
Requirements:
SPANISH AND FRENCH - both verbal and written
Previous call centre or customer service related experience is an asset (hotel, hospitality, retail an asset)
Team player with a positive attitude
Problem solver and analytical skills
Excellent commitment to customer service
Proficient in MS Word, Excel, typing
Ability to multi task in a busy, fast paced environment
MUST BE AVAILBLE TO WORK WITHIN A 7 DAY WORK ENVIRONMENT
HOURS ARE OPERATION TO BE AVAILABLE (6am-11pm)
Must be able to be flexible to work various shifts.
This organization offers a great salary, benefits in month one, 3 weeks vacation and the opportunity to work with great supervisors. Please send a resume to this private search
If interested please send a resume to Katia Bishops at kbishops@optionscs.com for review.
Please quote KB-0223 and the position title in the subject line when applying!