TRMS Content Strategist Job in Seattle, Washington US
TRMS Content Strategist
Content Strategist Are you a versatile, analytical problem solver? Can you communicate complex and technical business concepts in appealing online support content? Amazon's Transactional Risk Management team is looking for a Content Strategist to create and manage highly digestible content that's easy to find and use. The ideal candidate will: Collaborate with partner teams across the company to advocate for and document TRMS policies Optimize support content for usability and accessibility while maintaining a high bar for quality Use a combination of data analysis, user research, benchmarking, and content audits to make content decisions and orchestrate content development Improve business metrics and content development processes using data analysis Use sound business judgment to make quick decisions under pressure in ambiguous circumstances, balancing advocacy with a need for action Build knowledge using clear, concise, visually appealing, and customer-focused content Use superior writing skills and extraordinary attention to detail to evaluate, uphold, implement, and evangelize content standards that reflect the voice of Amazon Effectively manage several complex projects simultaneously while maintaining a sense of hustle Identify opportunities to improve content development processes and tools