UX Project Manager Job in London, Lothian Uk
UX Project Manager
London, £40k - £50k (depending on experience), Agency
My client is a well-known highly respected full service agency based in London. They are a market leader within their sector specialise in delivering digital products, systems, applications, software and websites to clients (which include some of the world’s largest organisations, from leading investment banks to global media groups, retailers, and transport providers). Due to continued success and expansion they currently require a talented enthusiastic UX Project Manager to join their award winning team.
Role, skills responsibilities for the UX Project Manager:
· Outstanding Project Manager / Account Manager with 2-5 years' experience.
· Highly intelligent and highly articulate, with strong observational skills and excellent judgment.
· An advocate for design and you understand the role design should play in defining and solving complex business problems.
· The Project Managers look after projects and relationships with one or more clients, ensuring high quality delivery across the account and actively exploring and developing new business opportunities within the account.
· Be the primary point of contact for all account-related activity.
· Establish and maintain a programme view of all activity, and provide advice and guidance to the client on all issues that relate to the company’s scope of responsibility and/or expertise.
· Analyse and respond to briefs, put together professional, comprehensive proposals for new business opportunities, and present these to clients.
· Manage a range of projects and provide day-to-day customer support on your account(s). This includes both management of activity assigned to resources on the project and, where required, coordination of activities assigned to client resources on the project.
· Where level of complexity does not demand specific BA/IA team involvement, you will analyse and document business requirements for project change requests.
· Where not assigned to a specialist resource, you will assume overall responsibility for the quality of delivery to the client, ensuring that all deliverables have been adequately tested or otherwise reviewed from a quality perspective.
· Prepare and distribute regular project status reports to client stakeholders and project teams, and you will play an active role in internal operations meetings.
· Track all resource time and cost spent on client projects, both billable and non-billable, in order to measure project profitability.
· Ensure timely invoicing and follow up late payments with the client.
· Proactively contribute to the on-going improvement of our internal and client-facing business processes.
· Primary point of contact with the client for maintenance and support activities, ensuring that all maintenance and support tasks are logged, prioritised, scheduled, resourced and delivered in accordance with the service levels agreed with the client.
The atmosphere of the company is very friendly enthusiastic. If you are a dedicated UX Project Manager who enjoys interacting with different departments clients, producing/delivering top notch User Experience projects would like to work with a true market leader then please apply immediately to avoid disappointment!
London, £40k - £50k (depending on experience), Agency