Vice President of Operations Job in Boston, Massachusetts US

Andrews International is searching for an executive level manager with oversight for all security service delivery for business within a designated region.  The Vice President ensures a consistent and superior level of customer service to all client facilities within a designated region.   The Vice President has full operational responsibility for the administration, coordination, planning, development, direction of all operational activities within a designated region.  Full profit and loss responsibility.

Responsibilities:

·             Serves as a member of the company’s senior staff.

·             Ensures the delivery of high quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary.

·             Coordinates service requirements with management; resolves operational issues; supervises staff engaged in providing payroll, accounts receivable and payable, HR, and other services.

·             Analyzes operational and financial indicators to continuously improve operation’s performance; ensures profitable operations with full profit and loss accountability.

·             Meets regularly with client representatives for status updates and addresses any actual or potential problems; negotiates client contracts in coordination with other Andrews International management; supports/oversees client start-ups.

·             Responsible for identifying, prospecting, developing new contracts according to set regional/national sales objectives.

·             Recruits, selects, orients, trains, and develops high caliber staff in collaboration with  local account needs and corporate management; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary.

·             Develops and administers budget in collaboration with corporate management.

·             Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

·             Authorizes appropriate expenditures including equipment, supplies, and procured items to support business objectives.

·             Ensures scheduling is handled effectively to meet client requirements while controlling labor expense and minimizing non-billable overtime cost; reviews site reports to ensure post orders and client directions/needs have been followed.

·             Prepares and manage regional budgets to meet financial goals; Full PL responsibility

·             Provides input to company, region and client initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

·             Performs addition duties and function as needed in order to achieve business objectives

Skills/Requirements:

·        Bachelor’s degree and/or 10 years leadership and management experience to include:

·        Experience in a corporate security leadership role in a major corporation and/or executive level experience within the security industry.

·        CPP Certification preferred

·        Strategic thinker who has the vision and ability to grown business and increase profit.

·        Experience in the uniformed security industry a plus

·        Knowledge of business operations management, sales cycle/closures, and human resource administration.

·        Advanced proficiency in (Word/Excel)

ANDREWS INTERNATIONAL IS AN EEO/AA

Interested and qualified applicants should submit their resume

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