Vice President of Operations Job in Boston, Massachusetts US
Andrews International is searching for an executive level manager with oversight for all security service delivery for business within a designated region. The Vice President ensures a consistent and superior level of customer service to all client facilities within a designated region. The Vice President has full operational responsibility for the administration, coordination, planning, development, direction of all operational activities within a designated region. Full profit and loss responsibility.
Responsibilities:
· Serves as a member of the company’s senior staff.
· Ensures the delivery of high quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary.
· Coordinates service requirements with management; resolves operational issues; supervises staff engaged in providing payroll, accounts receivable and payable, HR, and other services.
· Analyzes operational and financial indicators to continuously improve operation’s performance; ensures profitable operations with full profit and loss accountability.
· Meets regularly with client representatives for status updates and addresses any actual or potential problems; negotiates client contracts in coordination with other Andrews International management; supports/oversees client start-ups.
· Responsible for identifying, prospecting, developing new contracts according to set regional/national sales objectives.
· Recruits, selects, orients, trains, and develops high caliber staff in collaboration with local account needs and corporate management; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary.
· Develops and administers budget in collaboration with corporate management.
· Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
· Authorizes appropriate expenditures including equipment, supplies, and procured items to support business objectives.
· Ensures scheduling is handled effectively to meet client requirements while controlling labor expense and minimizing non-billable overtime cost; reviews site reports to ensure post orders and client directions/needs have been followed.
· Prepares and manage regional budgets to meet financial goals; Full PL responsibility
· Provides input to company, region and client initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
· Performs addition duties and function as needed in order to achieve business objectives
Skills/Requirements:
· Bachelor’s degree and/or 10 years leadership and management experience to include:
· Experience in a corporate security leadership role in a major corporation and/or executive level experience within the security industry.
· CPP Certification preferred
· Strategic thinker who has the vision and ability to grown business and increase profit.
· Experience in the uniformed security industry a plus
· Knowledge of business operations management, sales cycle/closures, and human resource administration.
· Advanced proficiency in (Word/Excel)
ANDREWS INTERNATIONAL IS AN EEO/AA
Interested and qualified applicants should submit their resume
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