Virginia/DC
Virginia/DC - Client Service Manager
Job Description Client Service Manager - Water Our Water Business Line in Northern Virginia/D.C. is seeking a dynamic, aggressive professional to serve as a Client Services Manager providing our clients with superior engineering consulting services. The Client Services Manager serves as the primary company liaison between our clients, our project teams, and our technical staff in order to develop, implement and monitor processes that drive 100% client satisfaction. This is a rare opportunity with an existing technically advanced group, with a strong backlog and an excellent client base. The successful candidate is an articulate and proactive communicator, experienced in professional engineering services in support of civil and environmental projects, understands the business of consulting engineering and appreciates the importance of complete client satisfaction. The Client Services Manager will develop a detailed understanding of each client's future direction and consulting engineering requirements. Qualifications require a proven track record of success working with multiple municipal clients. Position is ideal for a strategic thinker and tactical doer. In addition, the successful candidate will be responsible for designing and implementing business development strategies and successfully leading project teams to win and execute large projects. Also may be required to assist in other markets throughout the Mid-Atlantic region. Must have a proven track record of developing relationships with clients and also leading successful project pursuits, as well as directing the successful execution of the work. Must have successful current client relationships or base in the Northern Virginia/D.C. market and be capable of continuing to grow business opportunities. Must demonstrate the ability to attract and retain clients in the area, build backlog, and lead marketing pursuits. Requirements include a BS in Engineering (advanced degrees a plus) and a Professional Engineering license in Virginia and Washington, D.C. or ability to obtain. To qualify you will need to have at least 15 years of industry experience with municipal and commercial environmental engineering with an emphasis in Water/Wastewater infrastructure projects.