Virtual Rental Sales Specialist Job in Oklahoma City, Oklahoma US
Virtual Rental Sales Specialist
Share with Facebook Friends Upload Resume Email It Save it | Follow Company Start New Search Report It JOB OVERVIEW Company: Hertz Contact:Kevin DeSantis Location:Oklahoma City Loading map ... Base Pay:N/A Employee Type:Full-Time Industry:Automotive - Motor Vehicles - Parts Hospitality Travel Manages Others:No Job Type:Customer Service Sales Automotive Req'd Education:Not Specified Req'd Experience:Not Specified Relocation Covered: No Virtual Rental Sales Specialist Today, Hertz's Worldwide Reservations introduces Virtual Rental Sales Specialist. This service allows customers to go to a rental kiosk at a number of locations (on airport and off airport) across North America and get assistance with their car rental through a live video interaction with our Virtual Rental Sales Specialists. You are now standing virtually in front of a customer that could be hundreds or thousands of miles away ....just another innovative program HERTZ has implemented Are you sales driven???? Do you like to challenge yourself to achieve new goals every day? Do you like to be appreciated for your ability to provide helpful, quality service and sales while enhancing the customer's experience? Do you have the ability to handle difficult situations, with great tact and charm? Full time positions - must be flexible to work any shift including days, evenings, weekends and holidays!!! Responsibilities include creating a pleasant customer experience by greeting and engaging customers through a state of the art video link, completing rental transactions expeditiously, selling optional coverages, upgrades, and fuel options, as well as resolving complaints and ensuring overall satisfaction. The VRSS's commitment to achieving incremental sales and providing first-class service will further Hertz growth and profitability. Ensure a positive customer experience by effective management of the rental process to include qualifying the renter and completing contracts. Communicate to Management all relevant customer feedback to facilitate on-going changes in our service and prices to drive continuous improvement within our Operations. Maximize margin by up-selling customers to higher-priced services and ancillary products to accomplish individual and team revenue-management goals. Protect company assets through adherence to company policies and procedures. Support achievement of sales and margin goals by working closely with staff and Team Performance Leader(s) on assigned tasks and ad hoc duties or projects. Applicants must have excellent customer service skills, excellent oral communication skills Minimum 1 year sales and customer service experience Must be able to type 25 wpm (test will be given) Ability to project a professional appearance Ability to effectively engage in verbal interaction with customers from diverse backgrounds Proficiency in working with diverse computer applications. Ability to read and understand driving directions and maps Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EOE/AA M/F/D/V Career Whether you're just starting your career or are an experienced manager searching for new challenges and rewards, Hertz offers a variety of exciting career opportunities. If you're a motivated self-starter, if you thrive in a fast-paced and ever-changing environment, we can empower you to advance your career. If you'd like to gain valuable industry insight, our entrepreneurial culture can give you on-the-job knowledge of growing a business from the ground up. If you're searching for a fast-track development program where you can learn all aspects of the business and develop leadership skills, we can help you can create your own future. At Hertz, we welcome talented and competitive people, and reward them with outstanding career development, personal growth and leadership opportunities. Join the winning team at a company whose reputation speaks for itself - join Hertz. At Hertz, we know service excellence is built on our employees. They're our most important asset. Our business has grown thanks to people who like people. It's flourished because of the teamwork of employees who put pleasing the customer first and who take special pride in doing a job exceptionally well. The people who join our Hertz team come aboard for any number of reasons. But no matter how different their backgrounds, or how diverse their new duties with Hertz, all have one thing in common. All face the new challenges of a fast-paced and demanding business. Those who best meet these challenges are the champions of our team. Our Hertz team includes positions with customer contact, administrative and operational responsibilities. It encompasses jobs at airports and other rental locations, as well as regional and headquarters facilities. Our growth and expanding services constantly provide new opportunities in a wide range of career choices within Hertz. Through a combination of on-the-job experience and Hertz training, many employees have discovered new abilities and interests within themselves. And you can enjoy these opportunities in the dynamic environment provided by a company that has been growing and changing over nine decades... a company that offers the stature that comes with being the biggest and the best. As a Hertz employee, you are eligible to participate in the custom benefits program, which includes: Medical Dental Vision Life Insurance Paid Time off Life Insurance Long Term Disability Health Care Dependent Care Reimbursement 401K Income Savings Plan Stock Purchase Plan Employee Discounts Tuition Reimbursement --