VISUAL MERCHANDISER Job in Timonium 21093, Maryland US
Job Title: Visual Merchandiser
Reports To: Merchandise Manager
The Visual Merchandiser provides the customer with an exceptional shopping experience through direct interaction, facilitating the selling process through pleasant greeting, engagement and closing of the sale as well as by creating solutions to meet the customers' needs. The Visual Merchandiser leads the golf and tennis softlines areas by assisting in the training of all sales associates and executing the apparel and footwear business plans. The Visual Merchandiser will also assist in the execution of all in-store visual merchandising.
· Ensure each customer receives exceptional service by providing a personal shopping experience which includes the meet, sell and close. Reinforce steps by maintaining outstanding standards and all other components of exceptional customer service
· Maintain an awareness of all golf and tennis product knowledge, terminology, merchandise, promotions, demo merchandise and sale advertisements so as to better serve our customers, while also maintaining the flexibility to work in different departments as needed
· Maintain the flow of product to the sales floor from the store receiving areas and assist with markdown and clearance management for all softlines areas per company guidelines
· Seeks and takes advantage of opportunities as it relates to product and service knowledge, job skills and training while remaining current and knowledgeable in regards to competitors, technology changes, and trends
· Assist with the execution of all visual merchandising standards including but not limited to: signage, MEP programs and displays; adhere to all company programs and policies including signing, pricing and loss prevention
· Researches merchandise availability via computer database; requisitioning merchandise from stockroom and taking inventory of stock where needed
· All other duties as assigned by management
· Maintain a positive, customer-centric attitude by listening, understanding and responding to customer needs while being committed to the customer first philosophy
· Communicate effectively and professionally with all associates and customers
· Thorough knowledge of processing information and merchandise via a computer and POS register system
· Have a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems
· Ability to effectively communicate, analyze and interpret business reports, correspondence and procedures while accurately presenting information and responding to questions; ability to calculate figures and amounts such as discounts, interest, commissions and percentages
· Ability to access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 50 (fifty) to 100 (one hundred) pounds at any given time with or without reasonable accommodations
· Availability to work varied hours/days as business dictates
· High school diploma or general education degree (GED), or 3-6 months of visual merchandising experience and training, or equivalent combination of education and experience
Golfsmith affords equal employment and advancement opportunity to all qualified individuals without regard to race, color, religion, national origin, gender, sexual orientation, pregnancy, age disability, marital status, military or veteran status or any other protected class. This policy extends to all Associates and to all aspects of the employment relationship, including the hiring of new Associates and the training, transfer, promotion, compensation and benefits of existing Associates.
These job responsibilities may not be all inclusive, could be subject to change, or other duties assigned based on the business needs and at the company’s discretion with or without notice. This job description is not an employment contract and employment is at will.