VMware administrators Stavanger Job in Stavanger (Norway)
Adhering to SLAs
Mentoring / Training Team Members
Handling tickets / requests
Perform root cause analysis
Troubleshooting technical issues
Defining processes and ensuring that the processes are adhered to
Oversees and is responsible for successful completion of Installation, configuration and migration
Ensure maximum uptime according to the SLA
Understanding of Multi-geo support environment
Responsible for building / maintaining a test environment
Improves and maintains customer and employee satisfaction
Suggests new technologies and design changes
Monitoring and maintaining SLA requirements by the team members
Planning Backup/Restoration Strategy for 24x7 operation support
Suggesting patches/upgrades to maintain security level
Testing / Auditing/processes as required from time to time
Identify Skill gaps and plan for training / knowledge updating