Volunteer Services Coordinator Job in Toronto M4Y2K4, Ontario Canada

Perram House Hospice is currently looking to hire a fulltime Volunteer Services Coordinator.

Become part of the Growing Hospice Community!

This is an exciting opportunity within an organization with new roles and structure in a recently renovated facility. To ensure that we offer the highest standard of care in our programs, Perram House seeks a Volunteer Services Coordinator.

Perram House is a Residential Hospice providing end-of life-care in Toronto. Patient-centric palliative care is delivered to individuals who have a limited life expectancy. Care is provided by an interdisciplinary team of care professionals, all of whom specialize in palliative care. This program includes: nursing, personal support, psychosocial and spiritual care placing the resident in control of her or his life.

Position Name: Volunteer Coordinator

Reports to:   the General Manager

Purposes:    To interface with individuals who wish to volunteer their services in support of Perram

House, and the program which is delivered there.

 

Position Summary:

·         To recruit, screen,  train and support volunteers

·         To coordinate, schedule and administer the delivery of the services of the volunteers

Specific Responsibilities

On boarding

·         Recruit, screen, interview all volunteers

·         Conduct required screening, including

o    Reference checks and

o    Toronto police Services checks

Education

·         Conduct / coordinate training of all accepted volunteers

·         Ensure that volunteers are made well aware of the policies and procedures in place at Perram House, especially those which apply directly to their assigned responsibilities

·         Conduct regular assessments of  volunteer performance

·         Provide coaching, counselling and support to volunteers.

Administration

·         Manage the work assignments and scheduling of volunteers

·         Supervise volunteers in the execution of their assigned responsibilities.

·         Maintain the files of volunteers

·         Maintain volunteer lists and statistics – sharing quarterly reports to management

·         Participate in staff meetings

Best Practices

·         Liaise with other organizations including participation as a member of Hospice Managers of Volunteers ((HMV) which meets every other month to share best practices

·         Conduct volunteer meetings, satisfaction surveys along with the continuous solicitation of input and learning’s from the volunteers in support of continuous improvement.

·         Develop new and innovative ways to show appreciation for volunteers

Qualifications