Web Operations Analyst (B2C eCommerce) Job in Irving 75063, Texas US
Primary Job Responsibilities:
- Manage the application portfolio stack to develop, maintain and govern the overall solution for rhe entire on-line ecosystem of B2C eCommerce.
- Manage application software, application infrastructure and third party application environments in the assigned application. This includes installation, upgrades and patches, tuning, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.
- Coordinate implementation of production releases and related quality testing and assurance.
- Provide 24x7 support of site, server and infrastructure uptime and performance, and related reporting.
- Test, maintain, and monitor system processes using in-house and third party-tools.
- Responsible for management of problem logging/notification systems, and related reporting.
- Work with IT/vendors to assure proper hardware/software requirements are met based on expected traffic levels.
- Coordinate and manage relationships with 3rd party vendors linking to and supporting application stack
- Consult with project teams to review issues and makes decisions on exceptions. Leads the analysis of the current IT environment to detect critical deficiencies and recommends solutions for improvement.
- Evaluate, set and maintain technical standards. Perform other duties/functions as assigned.
- Manage application software, application infrastructure and third party application environments in the assigned application. This includes installation, upgrades and patches, tuning, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.
- Coordinate implementation of production releases and related quality testing and assurance.
- Provide 24x7 support of site, server and infrastructure uptime and performance, and related reporting.
- Test, maintain, and monitor system processes using in-house and third party-tools.
- Responsible for management of problem logging/notification systems, and related reporting.
- Work with IT/vendors to assure proper hardware/software requirements are met based on expected traffic levels.
- Coordinate and manage relationships with 3rd party vendors linking to and supporting application stack
- Consult with project teams to review issues and makes decisions on exceptions. Leads the analysis of the current IT environment to detect critical deficiencies and recommends solutions for improvement.
- Evaluate, set and maintain technical standards. Perform other duties/functions as assigned
Job Requirements:
· MUST HAVE Bachelors’ degree in Computer Science or related field.
· MUST HAVE 3 or more years Web/digital experience specifically in B2C eCommerce within a retailer/eRetailer.
· MUST HAVE 5 or more years technical experience in information technology, including at least three (3) years’ experience as an Operations Analyst
· Strong understanding of internet technologies. Experience with Oracle, SQL Server, Java and .Net Framework
· Experience with internet hosting infrastructure, including related hardware, software and protocols, security standards and practices.
· Knowledge of infrastructure components, middleware, SOA, UML, Data Modeling, and Architecture repositories
· Knowledge of development environments and source control systems.
· Knowledge of web services, integration technologies.
· Knowledge of software development life cycle.
· Ability to communicate effectively with business and vendor representatives at all levels as well as maintain strong relationships.
· Excellent verbal and written communication skills.
· Keep up to date and understand best practices and methodologies.
· Web development experience is a plus.