Weekend Visitor Centre Assistant Job in Plymouth, South West UK

Our client is the world's co-leader in wines and spirits. An excellent opportunity has arisen for an experienced Visitor Centre Assistant to work within their busy Distillery in Plymouth.

The Role
To provide an informative and enjoyable tour of their busy Distillery; to assist in developing the full potential of their retail outlet through sales, good customer service, assisting with the selection of POS and the promotion of the brand name.

Key Responsibilities:

Tour

- To take members of the general public, trade and other visitors as required on guided tours
- To be conversant with the guided tour notes and be able to conduct all levels of Distillery Tours
- To ensure all display and tour areas are operational, clean tidy with no obstructions
- To ensure the smooth and timely running of tours

Retail

- To serve in the Visitors Centre retail outlet when not conducting tours
- To be fully conversant with the operation of EPOS Till systems
- Be aware of and adhere to current licensing laws
- To maintain the stock in the shop to the agreed level

General

- To ensure the security of the building is maintained
- To answer and route all general enquires to the relevant person
- Liaise with all work colleagues to ensure the smooth running of day-to-day routines
- To carry out any reasonable request by line managers to facilitate the success of the company
- Be aware of and fully conversant with Fire regulations and Health Safety policies
- To ensure ISO 9000, ISO 14000, OHSAS 18000 and ISO 22000 are maintained
- To be available for evening events as required
- To maintain the cleanliness of the Retail area and Tasting Rooms
- To handle cash and cash up at the end of day as required in accordance with Company policies

Key Skills and Experience:

Essential

- Strong retail background
- Confident public speaker outgoing personality
- Customer focused
- Team orientated and prepared to work flexible hours
- PC Literate
- Work unsocial hours including weekends

Desirable

- Good understanding of budgeting development and control
- To hold a Personal License for the sale of alcohol

This role will involve working 12 hours over the weekend, Sat/Sun.

If you feel that you have the necessary skills and expertise for this role, please apply by clicking on the link provided.