Wfa Business Leader 2
Wfa Business Leader 2 - Department Manager, BSG Project and Administrative Services
The WFA Business Leader II, Department Manager, BSG Project and Administrative Services is responsible for managing and providing effective day to day leadership and guidance for the BSG Project and Administrative Services team. The BSG Project and Administrative Services team is responsible for the following activities: -Project planning and execution for division projects -Support firm-wide projects impacting the division -Telephony strategy for WFA -Resource planning for BSG service functions -Centralized resource planning (hiring, on-boarding, training, temporary labor, demand drivers, space management) -Human Capital Strategy execution (employee engagement, recognition, development) -Administrative Functions (reporting, meeting facilitation, technology request management) The Department Manager will lead BSGs internal initiatives and will partner with other department leaders to meet objectives. The Department Manager achieves success through the effective management of the following key responsibilities: -Building strong collaborative relationships with key partners including BSG Leaders and WFA stakeholders -Ultimate responsibility for deliverables and SLAs of teams and staff delivery of team accountabilities within deadlines; and at expected internal service level and quality standards. -Overseeing and managing HR functions to include performance management, performance reviews, employee development, hiring, coaching and guidance. -Motivating and directing team members to build a cooperative work team and ensure results. -Reviews PL, expenses and resource allocations. -Overseeing processes and ensures adequate controls. -Proactively seeking feedback from key partners and team to ensure continuous improvement. Overall Role Responsibilities: Typically responsible for leading small to moderately complex or sized function(s) or a smaller portion of a very large or complex function within Wells Fargo Advisors. Provides strategic and/or tactical business leadership and guidance to areas of their own responsibility or to other cross-organizational functions within or outside Wells Fargo Advisors. May set and/or implement strategy on business, product, and/or customer needs. May represent WFA and/or Wells Fargo in aspects of community leadership Basic Qualifications: 8+ years experience in the financial services industry with 3+ years experience in managing and/or leading others. Minimum Qualifications: Minimum Qualifications: -6+ years leadership experience; direct /indirect, multi-level leadership of processes, teams and staff -5+ years experience partnering with leaders to determine business needs and implement processes -4+ years program/project management experience -4+ years experience in resource identification and management -4+ years of brokerage, financial services or related experience, specifically within Operations and Technology, having understanding of responsibilities and downstream interconnections. -Proven ability to build consensus, cooperation and gain buy-in among business leaders and partners within an organization; effectively collaborate with others, initiate action and adapt to change -Strong and effective communication skills; displaying the ability effectively negotiate, influence and establish relationships -Proven ability to work, manage and deliver effectively with competing priorities Preferred Skills: Preferred Qualifications: -5+ years experience leveraging tactical and strategic planning skills in a business or financial services arena (MBA, PMP, Six Sigma, or advanced degree in a related finance or strategy field) preferred