Windows System Administrator Job in Provo, Utah Us
WINDOWS SYSTEM ADMINISTRATOR
Ancestry.com is the world's largest online resource for family history. We have helped pioneer the market for online family history research, taking a pursuit that was expensive and time-consuming and making it easy, affordable and accessible to anyone with an interest in their family history. The foundation of our service is an extensive collection of billions of historical records that we have digitized, indexed and put online over the past 13 years. These digital records and documents, combined with our proprietary online search technologies, tools and collaboration features, have enabled our more than one million subscribers to create nearly 26 million family trees that contain nearly 2.6 billion profiles, and make meaningful discoveries about the lives of their ancestors.
With employees around the world,we are committed to hiring the very best talent. We are known for our cutting-edge technology, phenomenal innovation, and we offer a compelling and rewarding workplace where you will thrive. We seek out passionate people to join our mission of helping people discover, preserve and share their family history. We invite you to explore and discover the many opportunities that await you at Ancestry.com.
Job Description:
Ancestry is looking for an experienced, motivated Windows Systems Administrator to manage all aspects of the Ancestry IT infrastructure in both a corporate and call center environment.
Key Responsibilities / Performance Requirements:
- Deploy, manage, maintain, and support corporate IT systems based on Microsoft Windows and related technology including Active Directory, file and print services, Exchange, Lync, Forefront, System Center, etc.
- Deploy, manage, maintain, and support Call Center IT systems including Microsoft Terminal Services, call recording, workforce management, and telephony.
- Assist with design and implementation of IT technology projects as directed.
- Determine and document IT policies, processes, and procedures.
- Assist in resolving employee computer problems escalated by the corporate Help Desk.
Required Skills:
- At least 5 years of experience managing IT systems for a mid-size to large company. Experience supporting a call center is a plus.
- Four year college technical degree or Microsoft MSCE or equivalent certification.
- Demonstrated success and experience implementing, maintaining, and troubleshooting Microsoft Windows (all versions), Active Directory, Microsoft Exchange, Microsoft Terminal Services, Lync/OCS, Virtualization and related technologies.
- Knowledge and experience with networking technologies including TCP/IP, DNS, DHCP, SNMP, SMTP and other standard Internet protocols.
- Experience installing, deploying, and maintaining computer hardware in a data center environment.
- Experience with Windows scripting technologies (ADSI, WMI, WSH, and Powershell).
- Must be self-motivated and able to work independently.
- Must have excellent interpersonal and customer service skills.
- Must be able to lift up to 35 pounds.
- Must be able to provide 24x7 on call support for IT emergencies.
Working for Ancestry.com
Ancestry.com is a profitable, growing company with a positive, high-energy environment. Together, our dedicated teams are harnessing the power of technology and using it to simplify the way people connect with their families and their unique legacies. Our work environment is fast-paced and challenging, but also extremely exciting. You'll work with a team of passionate, engaged individuals. We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers .
Ancestry.com Inc. is interested in you and we are dedicated to building a diverse workforce with equal opportunities for employment.
Ancestry.com is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Ancestry.com via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry.com. No fee will be paid in the event the candidate is hired by Ancestry.com as a result of the referral or through other means.
