Wolters Kluwer
Customer Operations Specialist – Plan
Customer Operations Specialist – Plan.- Pharma Solutions Division of Wolters Kluwer
Wolters Kluwer Pharma Solutions, a division of Wolters Kluwer, provides the very highest level of critical, global, pharma intelligence to life science professionals and the pharmaceutical industry, offering the broadest range of: proprietary data and analytic capabilities, complete marketing and publication services, and unparalleled information products and consulting.
We currently have a need for a Customer Operations Specialist – Plan. in our Phoenix, Arizona office. Working in a fast paced and dynamic environment, the Senior Plan Operations Analyst is responsible for the trending of data of Managed Care Organizations and Pharmacy Benefit Managers.
Responsibilities:
• Trending of data and associations of Managed Care Organizations and Pharmacy Benefit Managers
• Payer primary research via Internet and phone to determine new plans and/or changes to existing plans
• Reporting as needed for back up of existing employees
• Assess data and project accuracy by utilizing appropriate quality control standards for all phases of a project
• Performs tasks associated with special projects as defined and requested by management
Minimum Qualifications :
• Bachelor's Degree or equivalent experience
• 3 to 4 years Managed Care knowledge required; including Medicare Part D and/or Pharmacy Benefit Management.
• Ability to navigate and research on the Internet
• In-depth experience with Access, Outlook, Excel and Mainframe TSO
Preferred Qualifications:
• SQL knowledge a plus
• Ability to extrapolate information in detailed format using on-line GUI interface
• Ability to meet quality standards and productivity deadlines and schedules
• Experience with Managed Care information and reporting
http://www.wolterskluwer.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJobRID=7033CurrentPage=1
About Wolters Kluwer:
Wolters Kluwer is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer’s leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.
Wolters Kluwer has 2010 annual revenues of €3.4 billion ($4.8 billion/£3.0 billion), employs approximately 19,300 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
Visit our website, YouTube or follow @Wolters_Kluwer on Twitter for more information about our customers, market positions, brands, and organization.
Wolters Kluwer offers a competitive compensation and benefit package including 4-weeks of paid time off (1st year), 12 paid holidays, and a generous profit sharing program.
We are an equal opportunity employer and committed to a diverse workforce.
Click here for all jobs in Wolters Kluwer
Email this job to friend
Open all references in tabs: [1 - 3]