WORKSTREAM LEADER (M/F) recruitment

RBC Dexia Investor Services offers a complete range of investor services to institutions worldwide. Our unique offshore and onshore solutions, combined with the expertise of our 5,200 professionals in 16 markets, help clients grow their business and sustain enhanced performance through efficiency improvements and robust risk management practices.

Equally owned by RBC and Dexia, the company ranks among the world's top 10 global custodians with USD 2.8 trillion in client assets under administration.

rbcdexia.com

Purpose

To lead co-ordinate and manage the interactions and tasks needed to support the Project Life Cycle between the project teams and the IT Service Delivery Teams. To analyze change impacts on existing service catalog. To analyze and validate architecture to implement or modify for any change. To define service level requirements for any project. To identify Service Delivery tasks , workload and plan.

Primary Responsibilities:

Service Design

Project Management as Service Delivery work stream leader 

Links with Service management process

Position Requirements/Specifications

Key Competencies Required:

Technical Knowledge:

Language Skills:

Key Organization Relationships:

Project or assignment context:

Will work on multiple assignments at any one time