WSS Transfer Agency Product Manager – Asia recruitment
Description:
The role of the Transfer Agency product manager is responsible for defining, implementing and managing the strategy, and overseeing tactical product management, for the TA Product in the Asian region.
Reporting to the Product Executive for Asia, the Asian TA product manager is responsible for overall oversight and ownership of the transfer agency product.
The primary responsibilities of the role are:
Strategy
- The development of the Transfer Agency product in the Asian region continues to evolve as a growing service to support our global franchise clients in their Asian Distribution needs. The candidate should have vision and ability to articulate strategy, and the drive and desire to ensure he/she assumes personal leadership for reaching those goals associated not only with Offshore Distribution but also designing and implementing an onshore TA strategy. This includes ownership for pricing, product positioning packaging, competitiveness and strategy.
- An understanding of how the Product fits in the typical bundled continuum of Fund Services for the Asian region as well as a stand along product for Distribution support. This must include an ability to partner with other Product Managers and other JPMorgan TA locations to create and position the required full packaged solution on a client by client basis.
Product management
- Responsibility for the product definition, service contracts, Service Level Descriptions, and pricing structure to reflect product strategy, risk and regulatory environment, system and operational changes.
- End to end oversight and financial monitoring of the TA product
- Responsibility for pricing of all new and prospective business
- Ownership for the tracking, upkeep and review of all key client documentation and agreements
- Oversee a program of continual product enhancement, aligned with the TA Strategy for the Asian region as well as regional initiatives (fund passports) and client buying behavior in order to plan, manage and prioritise limited investment opportunities.
- Keep up to date with new market developments as well as competitor analysis
- Understand the local impact of new Regulations on our operations, ensure the product definition is adapted, any commercial implications are addressed with clients, and oversee implementation
Sales support
- Actively work with the regional sales, relationship management and service delivery teams to provide technical product sales specialist support.
- Attend and participate as part of the Product Sales Specialists group in WSS Asia.
- Creation and upkeep of an effective client engagement pack and related product marketing material such as marketing documents and slip sheets.
- Work with marketing to help promote the Transfer Agency services provided by JPMorgan in the region through conferences and related media opportunities.
- Managing RFP / RFI responses from a product perspective
Client Management
- Point of escalation for all critical client issues related to the TA product
- Oversee and ensure the successful implementation of new business, client change and product sponsored initiatives
- Be seen as a thought leader by key clients, able to engage at all levels and provide insight and ideas on topics ranging from regulatory change to distribution channels and fund structures
Technology Operations Liaison
- Work with our Technology and Operations colleagues across Asian and Europe in managing all aspects of Risk and Controls associated with the business and to drive efficiencies while maintaining appropriate service and quality standards
Skills
- Proven track record in Transfer Agency / Securities Industry
- Strong analytical, budgetary and communication (verbal and written) skills
- Understanding of product marketing
- Project Management and Business Analysis skills specifically in the Transfer Agency environment
- Strong client, prospect and internal presentations skills
- Good Operational and Technological background is preferred
- Drive and enthusiasm to achieve objectives independently
- Articulate, with good presentation skills
- Ownership; a powerful and effective ambassador of the Product in the region
July 8, 2009
• Tags: Accounting & Finance careers in the Hong Kong SAR, Asia recruitment, WSS Transfer Agency Product Manager • Posted in: Financial