1st Line Service Desk Analyst/Hemel Hempstead Job in Hemel Hempstead HP27AS, Home Counties UK

1st Line Service Desk Analysts required for 3 month + contract based in Hemel Hempstead. Payrate is £10.00 per hour.

We are looking for 1st line Service Desk analysts to work on a support team in a very busy environment providing support to a major retail customer. Applicants will need to have a minimum of 1 years experience working in a 1st line service desk environment.

Applicants must have :

* Busy service desk experience
* call logging software experience
* 1st line support experience
* Excellent customer Service experience

This role will be working a shift pattern which will be rotated and working a four on four off basis. Shifts below:

Early - 06.00- 16.30
Core - 08.00 -18.30
Late - 12.00 - 22.30

Please send CVs to kerry.heath@concept-it.com