Archive for December, 2014
Customer Operations Manager
Our client, a leading UK Property company, are looking to recruit a Customer Operations Manager to join their fantastic Central London office. An integral part of the company, this particular position incorporates Customer Service, Office Management and PA duties.Reporting directly to the Head of Client Services, you will be responsible for a variety of duties within this role, therefore it is imperative that you are able to multi-task, be flexible to the working ways of other senior colleagues and have an incredible work ethic. In essence, the main purpose of this position is to act as the Read more […]
Analyst- MI/ITIL
Business Analyst, ITIL, MI, Governance, Infrastructure, Technical, Operations, Audit, ProcessA leading Regulatory body is currently seeking the talents of an Analyst with ITIL Qualifications. You will be playing a key part in supporting the function of the team, enhancing their Model and being responsible alongside other team members for the Tech.For this role you require:• Strong Analysis experience• ITIL qualified• Management Information (MI) experience • Understanding of how the process works• Preferably an audit background• Beneficial if you have experience working on infrastructure Read more […]
Head of Compliance
A boutique Fund Manager based in the heart of London’s West End require an experienced Head of Compliance to join their growing and dynamic business. The role will hold both the CF10 and CF11. The company have an exemplary regulatory record, this role will be replacing a very well regarded Head of Compliance. The company are made up of 60 staff in their London office and are both FCA and SEC registered. This role manages a team of 2 analysts.The company have 2 main funds covering Equities and Private Equity. The company have developed a very strong senior investment team and the company are Read more […]
Control Manager
A vacancy for a Control Manager has arisen in the Operational Compliance Unit (OCU) of a top Asset Management firm. This newly created position is an oversight role, ensuring that client data is assessed and coded correctly on the guideline management systems, Sentinel and thinkFolio.The Control Manager will also be responsible for the department’s operational risk management framework and work in conjunction with the Risk Team to assess the risk profile of the department. The role will involve the oversight of both the London and Hong Kong OCU teams, ensuring that there is consistent delivery Read more […]
Business Analyst
An international bank are implementing a large scale, global transformation programme focusing on Client On-boarding, and a Business Analyst is now required to join this programme to drive initiatives to dramatically enhance customer experience and optimise processes.You will play a key part in shaping and implementing the Target Operating Model for the UK, streamlining processes and identifying areas for improvement, prioritising activity. You will engage with multiple senior stakeholders, gaining buy in and understanding the key components of existing processes.The successful candidate must Read more […]
Charles River Development Technical Specialist
My leading fund manager is looking for a candidate to act as a key member of the Charles River delivery team. They will be responsible for ensuring that the system is fit for purpose with regards to Charles River IMS middle tier configuration, interfaces to other systems and market data sources.This fantastic company is a major player in the financial services world – providing multiple services internationally. They look to set the highest standards across Asset Management and are continuously looking for the best people in the industry to develop within their company.The ideal candidate Read more […]
National Manager
My client are currently looking for a dynamic Operations Manager to join their team in Middlesbrough The position is to develop and deliver the national strategy and budgeted performance through effective management of the Contact Centre. This position will involve travel to different sites The key areas are: Define and implement strategy for the UK business, developing the right delivery model to increase performance to budgetary levels. Define, agree and deliver against set KPI targets. Achieve the agreed number of national accounts by leading on strategic employer and stakeholder engagement Read more […]
Project Manager- Scrum
Project Manager, Business Analyst, Scrum, Software DevelopmentA leading Client of mine is currently seeking the talents of a Hybrid Project Manager/Business Analyst. This is an exciting opportunity to work in an expanding team and have the opportunity to make a significant impact to the project.for this role you require:-Strong Project Management/Business Analysis experience-Scrum Master-Strong Stakeholder Management experience-FX knowledge is beneficial Read more […]
Operational Risk, MI Reporting & Governance VP
An exciting opportunity to join the group’s successful Operational Risk team. The successful candidate will provide key insights to support the review and challenge of the Business Operational Risk profile and for reporting to senior management/external stakeholders. Reporting and analysis of Operational Risk profile for Board and management committees whilst providing management reports for use by Business Risk Partners. The role will also include:• Production of External reports e.g. results announcements ICAAP/Pillar III• Production of Regulatory reports• Operational Risk governance Read more […]
Business Service Manager
Permanent job opportunity as a Customer Service Manager based in SheffieldMy Client, a well-established company in the service sector are recruiting for a Customer Service Manager, to join their contact centre team.For this role of Customer Service Manager your duties will include:Focussing on continuous improvementPractical Project ManagementManaging team, resolving any issues and maintaining improvementBeing a team playerLiaising with other managersStaff planning and change managementTo be successful in this role you must have previous experience in line management of contact centre and Read more […]