Account Executive
MarketTools
About the Job
Position: Account Executive - CSAT
Location: San Francisco, CA
Innovation. Quality. Growth.
We continue to drive innovation as a leader in the market research and feedback industries – but don’t take our word for it! MarketTools was named a finalist for a Stevie Award in the ‘Most Innovative Company of the Year’ category of the 2011 American Business Awards and a “Hot” Vendor in the 2011 Value Index by Ventana Research.
We have achieved this success with teams of talented people who thrive in a culture of quality innovation, collaboration, and accountability. That's where you come in: we’re looking for bright, innovative people to join our teams and help us continue to grow.
MarketTools is the leader in software and services for Enterprise Feedback Management (EFM) and Market Research counting 400 of the Fortune 500 as customers. We are focused entirely on empowering our customers with the actionable insights they need to make the best business decisions. Founded in 1997, MarketTools pioneered online surveys with the Zoomerang™ online survey application to make online survey’s widely available on the web, and continues to offer innovative solutions designed to deliver high value business impact.
We offer the stability of being one of the top global firms in the marketing research and feedback industries, yet remain flexible and dynamic like a small business. Anyone can contribute to an idea, or get something new started. If you’re looking to expand your career horizons in a different environment from most other marketing research or software firms, contact us today!
Your Opportunity:
MarketTools is the leading technology and solutions provider of customer insight management for the world's market leaders through a combination of world-class survey platforms, research innovation and high-quality global panels. We are looking to grow our business and have immediate openings for seasoned and successful Sales Executive. Candidates should be experienced with Enterprise Feedback Management, CRM Enterprise Software Solution Sales, plus have the demonstrated ability to sell at senior levels in top-tier companies. Successful candidates will be well versed with formal consultative sales skill sets, will inspire confidence, and will have a strong self-motivation to control their destiny in a highly visible, performance orientated environment.
Responsibility:
- Build and manage a new business pipeline from account identification, through bidding, proposal and closing stages
- Manage existing clients by firmly establishing strategic relationships that result in landing large/recurring revenue deals.
- Create sales plans and strategies to develop business with NEW Top Tier accounts.
- Identify the client’s customer insight needs and creatively harness MarketTools solutions to address them
- Demonstrate sales leadership with timely and accurate reporting of revenue, profit, pricing, competitive activity, new business activity etc.
- Demonstrate an ability to meet and exceed sales quota
Requirements:
- Minimum 3 to 5 years’ experience selling Enterprise Feedback/CRM enterprise SW solutions, with a demonstrated ability to understand client needs; and the ability to work with the client strategically to meet those needs.
- Proven track record of closing new business and meeting or exceeding sales quota.
- Ability to sell technology-enabled/web-based products to top-tier clients
- Strong written and verbal communication skills, and the ability to write winning proposals
- Driven, articulate, confident and polished: with high integrity and professionalism, a good presenter and a good listener
- Enthusiastic and passionate about our company, with a self starter attitude and dedication to becoming a valuable part of our team.
- Proficient using Microsoft Word, Excel and PowerPoint
- Must be able to travel as needed
- BS/BA or equivalent experience, MBA a plus.
- Proven ability to develop strategic high-level relationships in client accounts
