Account Investigator
Our client based at Warrington , Birchwood are looking to recruit a team of data analysts/ project administrators to join their team on a temporary basis. This exciting opportunity is offering up to 3 months contract paying £10 per hour, full time hours 35 per week workable between 8am – 5pm
to support with a piece of work. The exciting opportunity will support the business with investigations into c
The Role Profile
• Undertake a range of processing tasks in accordance with company policy and procedures to deliver excellent service and achieve centre Performance targets.
• Addressing and where appropriate escalating issues and problems to senior agents or the team leader to achieve the best possible outcome for the business in line with Regulation, company policy and best practice.
• Identifying and escalating ideas for operational process improvements to deliver a better service and/or improve efficiency.
• Proactively developing the necessary knowledge and skills needed to achieve successfully delivery and provide accurate and current advice and appropriate support to colleagues.
Experience/Skills Required:
Experience of analysing financial data
Attention to detail
Proficient users of Microsoft Excel and Word required.
Experience of working in Financial Services/regulated environment would be an advantage.
Practice of having worked to tight schedules and achieving daily targets.
Experience of achieving high quality targets essential.
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