Account Manager
Monster
About the Job
Title: Account Manager (AM)
- To develop and build a new business pipeline by assertively identifying and pursuing sales opportunities.
- To support and grow relationships with client base to ensure retention of
business through proactive, quality customer service, and through the identification and pursuit of ongoing upsell opportunities.
- Identify ways to get in front of key organizational buyers to introduce Monster products.
- Conduct recruiting needs analysis on viable leads.
- Create priority lists around the most strategic and fruitful accounts.
- Maintain account activity report as well as forecast report on New Business opportunities.
- Support an assigned base of Monster clients through sales and follow-up activities.
- Coordinate sales calls, meetings, and presentations; create and deliver customized “standard” presentations.
- Assess and identify customer needs, effectively handle objections, close sales.
- Develop and manage ongoing lead/accounts pipeline with Monster Telesales group, and support clients request for face to face meetings.
- Monitor account production and growth, and predict future needs.
- Partner with account decision makers to identify ongoing account trends/usage rates, Monster product training needs.
- Work effectively with recruitment agencies to drive Monster solutions into the common client base.
- Cultivate relationships, both laterally and above the primary contact.
- Resolve customer complaints/issues by effectively working with the customer service team to support the customer.
- Create proposals, solutions, and strategies that will help grow business.
- Provide management with ongoing weekly/monthly forecast and pipeline report.
February 10, 2010
• Tags: Account Manager, New Jersey Us, Sales Job in New Jersey • Posted in: General