Account Manager for UK GMT recruitment

A Passion to Perform. It's what drives us. More than a claim, this describes the way we do business. We're committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you'll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, we're driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.

Job Title: Account Manager for UK GMT
Corporate Title: Associate
Department: Private Wealth Management
Location: London

Overview:
Working closely with Relationship and Investment Managers in servicing clients and the management of day to day needs of clients by processing transactions, resolving account/payment problems, providing administrative and operational support. Working with onshore and offshore booking centres.

Key Responsibilities:
* Prepare account opening packs, process the opening and closing of accounts, ensuring that the proper documentation has been obtained. Ensure that the data entry of account information has been performed accurately into the Customer Relationship Management (CRM) system.
* Conduct due diligence searches in connection with 'Know Your Client' policies and procedures.
* Follow up with Relationship Managers (RMs) and clients on missing/outstanding documentation.
* Assist RM's in preparing pitches presentations for client meetings.
* Research, follow up, and resolve client enquiries through effective interaction with clients, RMs, Investment Managers (IMs), branch/operating areas, and other staff in a timely and professional manner.
* General Client administration, filing, processing client instructions such as debits and credits, wire transfers, deposits, security, bonds and mutual fund investments and redemptions, etc., within established deadlines and according to existing policies and procedures.
* Follow up on all transactions to ensure they were accurately processed.
* Uphold all regulatory and compliance policies and procedures to mitigate risks and ensure that the Bank is fully protected.
* Maintain ongoing client satisfaction.
* Maintain Private Banking standards for Service Quality.

You will have:
* Good client relationship, communication, and problem-solving skills and the ability to develop a good knowledge of the client base, with sensitivity to specific client needs in order to establish a strong rapport with both clients and individuals in operating areas throughout the Bank.
* The ability to quickly access and utilize the full range of computerized account and product information systems within the Bank's applications.
* Good knowledge of the flow of information and money through the Bank's systems in order to operate more autonomously in setting priorities and resolving problems.
* Proven Financial Services experience in a service role within Private Wealth Management.
* Investment Management Certificate (Unit 1 2) or Equivalent

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter.