Account Manager, Group Sales Job in Boston 02114, Massachusetts US
SUMMARY: Vantage Deluxe World Travel is seeking a qualified inbound/outbound phone sales agent to sell Vantage tour products to organized groups.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
§ Meet sales revenue goals.
§ Maintain a minimum of 6.5 hours phone-time making outbound/inbound calls.
§ Maintain a minimum of 46 connects daily
§ Establish long lasting relationships with group leaders
§ Enter customer and booking information while maintaining established Call Center quality standards
§ Understand current product offerings by reading direct mail pieces, attending regularly scheduled department meetings and training/product briefing sessions
§ Provide excellent customer service to our clients
§ Solve problems independently
§ Perform miscellaneous job-related duties as assigned
Qualifications
§ Proven sales skills.
§ Upbeat and energetic
§ Able to speak clearly and persuasively in positive or negative situations; can quickly pick up on sales opportunity
§ Able to deal with frequent changes, delays, or unexpected events
§ Is consistently at work and on time
§ Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals
§ Asks for and offers help when needed
§ Measures self against standard of excellence
§ Treats others with respect and consideration regardless of their status or position
§ Meets productivity standards; Strives to increase productivity
§ Demonstrates accuracy and thoroughness; Monitors own work to ensure quality
Education/Experience
§ Minimum of one year experience working in group travel sales
§ Professional or personal experience in travel
§ Prior experience with commission based compensation