Account Manager Job in Addison 75001, Texas US
The Company:
FISH is the leading provider of digital marketing solutions for US experiential marketing organizations. FISH provides measurement solutions that empower marketers and focus sales resources. Our mission is to provide decision-makers with solutions that collect and deliver actionable data that increase return on marketing investments and target sales efforts to increase profit.
Job Description
The Account Executive is a master of execution, working with the Account Director to guide the client to make informed decisions about their brand while maximizing their ROI. You are responsible for all of the day-to-day account activities and you partner with the Project Management team to ensure that all client initiatives are executed flawlessly. The position has ownership and accountability for the client relationship including technology engagement, measurement account growth.
Primary Responsibilities include:
STRATEGY
- Demonstrates a thoughtful understanding of Client’s business, market and brand dynamics
- Identifying client objectives and tailoring / optimizing FISH solutions to meet and exceed client expectations
- Assists in development of Scope of Work for Projects
- Attends or leads meetings, bringing necessary documents and providing comprehensive recap and next steps to the internal team
- Identifying new opportunities for FISH solutions within client base
EXECUTION
- Coordinates, with the Project Manager, the day-to-day execution of projects
- Attends all internal meetings, and disseminates information to team members on status of projects and relevant content on a daily basis
- Oversees quality control of projects, and notifies supervisor of any potential issues
- Ensures Client approvals are obtained on all phases of a project
- Maintains status reports
- Manages expectations on timing and budget, and notifies supervisor of relevant fluctuations
- Accurately manages post-launch tracking and delivery of results
RELATIONSHIP DEVELOPMENT
- Ensures the agency operates on a solid foundation by building strong relationships with clients
- Maintains almost daily contact with the client, and actively seeks feedback
- Listens and responds constructively to others’ ideas and points of view
- Serving as the client advocate within the FISH Organization
BUSINESS MANAGEMENT
- Frequently suggests methods to improve internal processes
- Understands client scope of work, and is responsible for informing manager of any activities that may affect profitability
- Accurately maintains estimates, prepares invoicing and tracks receivables
- Responsible for accurate and timely billing and approving final invoices
REQUIRED SKILLS/EXPERIENCE
- Established track record of successfully managing projects
- 2-4 years industry experience. Agency experience a plus
- Tech-savvy (previous technology industry experience preferred)
- Creative experience (Graphic Design, Web Design, User Experience Design) a plus
- Proven ability to express self clearly and organize ideas well
- Must have excellent communication skills (verbal and written).
- Ability to succeed in a collaborative and fast-moving work environment
- Capable of presenting ideas/opinions with confidence
EDUCATION
- Bachelor’s degree required
POSITION REQUIREMENTS
- Responsible for supporting new business initiatives when requested
- May include travel
FISH Technologies is an equal opportunity employer and does not discriminate on the basis of race, gender, age, sexual orientation or sexual preference, national origin, religion, marital status, type of military discharge, or other legally protected categories as set forth in the applicable state, federal or local laws.