Accounts Receivable Supervisor

Purpose: 

Perform all activities relating to the oversight of company collections, including managing staff and performing multiple report analytics.

 

Job Functions:

Reporting / Analytics:

  1. Plan and execute necessary reports related to accounts receivable on a weekly and monthly basis or as needed
  2. Communicate aging status to management on a regular basis
  3. Balance and assign new accounts as needed and upload appropriate collector data into Dynamics GP
  4. Set and review monthly goals for the collection team
  5. Analyze current reports and processes in order to identify opportunity for automation and/or process improvement and efficiencies
  6. Work with Mergers Acquisitions for reviewing tenant notifications, assigning credit reps and coordinating with the collection team in order to transition payments to GTP

 

Collections Supervision:

  1. Interview, hiring and training of new employees
  2. Improve past due aging category percentages of receivables and meet targeted goals
  3. Review the aging report on an ongoing basis and follow up with individual collectors to ensure resolution
  4. Perform monthly national account meetings with individual collectors to assess standing and identify / prioritize outstanding collection issues
  5. Collecting on accounts by assessing facts and developing solutions to obtain payment.  Create reconciliations, payment plans and other creative collection solutions when needed and process for approval
  6. Travel to meet with national account customers to perform onsite account reconciliations
  7. Communicate / interact with other business units in order to bring resolution to outstanding receivable issues
  8. Develop relationships with prior owners in order to coordinate transition of payment to GTP
  9. Manage and oversee accounts that are in bankruptcy and communicate with legal accordingly
  10. Manage referrals to outside collections agency, when necessary

 

These job functions are representative of tasks accomplished by incumbents.  The list is not exhaustive; incumbents perform other job related tasks.

 

Working Conditions and Physical Demands: 

Working in an office environment (company facilities), or as required.  Minimal travel required.  

 

Qualifications:

1.       Minimum 2 year college degree; preferably in business or other related field

2.       5 years of supervisory experience, managing at least 5-10 employees

3.       7 years of business-to-business collections experience, preferably in related industry such as leasing, real estate or telecommunications

4.       Prior experience using Dynamic GP (Great Plains) or similar accounting system

5.       Advanced Microsoft Excel skills required.  Proficient user of Microsoft Word and Outlook. 

6.       Bi-lingual in Spanish is a plus

7.       Demonstrated mastery of balancing multiple tasks and other project management skills

8.       Effective in an entrepreneurial culture, working independently and also as part of a team