Advanced Engineer – Voice Services (Experience in IP and TDM Avaya and Nortel solutions) recruitment
Our client is a major asset management with a worldwide presence. They are looking for an Advanced Voice Engineer to be based in Hong Kong, to support and continuously improve the business.
Responsibilities:
- Support and maintain all voice systems in EMEA and Asia Pacific environment, ensuring that all systems and services are maintained to the highest operating level at all times.
- Carry out all changes and cabling requirements in accordance with Company procedures. This includes effective liaison with the Service Desk and other departments in the business.
- Process all administrative tasks related to voice in a timely and accurate manner.
- Act as technical escalation point of contact to resolve all voice services issues, providing first class support and problem resolution, raising issues with line management where appropriate.
- Contribute to business continuity testing in line with Company requirements.
- Contribute to intra- and inter-departmental projects, whilst following the project methodology at all times.
- Provide high-level support for data network services; receive on-the-job training and guidance from qualified internal network support engineers
Requirements:
- Proven experience in a voice services role.
- Up to date knowledge of the technologies, equipment and software appropriate to the business
- Avaya and Nortel and voice recording technologies both VOIP and TDM.
- A good understanding of structured cabling
- Basic IP and networking experience
To apply please click on the 'Apply online' button below or enter 23616/MKWO in the Keyword section of jobsearch.hk.hudson.com or contact Mignon Kwok on +852 2919 6152 for a confidential discussion. Alternatively, email your resume to hkresume@hudson.com quoting efinancialcareers - 23616/MKWO in the subject field. Interested parties are required to supply their valid HK ID No. or Passport No. (for overseas applicants).
Your interest will be treated in strict confidence and only shortlisted candidates will be notified.
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