AIS Acct Admin, Custody Job
AIS Acct Admin, Custody (Job Number: 1306303)
Description
A Custody Account Administrator is responsible for managing Fund of Funds (FoF) accounts within The Bank of New York Mellon Alternative Investment Services Trade Control Department. This individual is directly responsible for providing excellent client service and ensuring all trades are promptly and accurately executed. An Account Administrator will liaise with clients, Investment Managers, Administrators and internal departments. Understand the overall direction of the AIS business and the relationship of these goals to the overall strategy of The Bank of New York Mellon. Understand the core services of AIS and how they meet the client's needs, including: Portfolio Accounting, Investor Accounting, Custody, Transfer Agency. Understand the ancillary products and services provided to AIS client base, including: Pricing, Corporate actions, Cash management. Understand the security types making up the portfolios and how they trade: i.e. Equities, Fixed Income Securities, Mortgage-backed Securities, and Derivatives. Understand the transaction flows throughout AIS and the impact of mistakes at each step on the other. Knowledge of the policies and procedures of the department. For each client, be aware of the transaction history, patterns of investing, specific requirements, and service standards affecting that client. Understand the forms, documentation and other legal requirements to set up accounts in AIS. Understand the risks inherent in specific transactions. Understand the information flows through the various AIS systems. Knowledge of how to use the various systems specific to the job function. Analyzing existing internal procedures and recognizing opportunities for improvement. Taking initiative to develop, communicate and implement client requirements with other areas. Identifying underlying causes of problems and possible solutions while assessing the risk attached to the problem. Balancing customers needs for customized or non-standard solutions vs. the efficiencies that can be gained through standard services. Escalating to Management problems or opportunities that are appropriate and need resolution. Ability to oversee function in a knowledgeable and decisive manner. Volunteering for assignments. Exhibits a high level of desire to succeed. Influencing others to focus on client sensitivities and priorities. Communicate information carefully and at the right level in order to manage client and internal expectations. Active and interpretive listening to obtain information and understand client needs.
Qualifications
Writing letters, e-mail, memos that effectively convey a message or state a fact.
Primary Location: United States-USA-Delaware-Wilmington
Internal Jobcode: 16310
Job: Operations
Organization: Asset Servicing - Americas-HR09084
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