AMBULATORY CARE DEPT MANAGER Job in Colton, California US
AMBULATORY CARE DEPT MANAGER
Responsible for the administrative business management of a small (less than 20 FTEs) or medium size (less than 50 FTEs) department providing ambulatory patient care services. Through clinical nurse supervisors and/or assistant nurse managers, ensures patient care staff provides high quality, accessible, cost effective care, patient focused services to members across the continuum which comply w/ local, state, federal requirements; implements maintains clinical patient care practice standards, budgets, staff development. Manages operations services that add value are integrated w/ nursing standards of practice, service priorities, performance/outcome measures, as well as w/ strategic, business, organizational goals/objectives. Essential Functions: - Manages outpatient operations through nurse supervisor(s) and/or assistant department nurse manager(s) is responsible for the delivery of nursing services outpatient care which are integrated w/ business plans meet or exceed cost, quality, clinical, utilization standards performance measures - Ensures that services meet members', physicians', internal clients needs in a changing competitive health care market - Achieves integrated services across the continuum of care manages ensures continuous improvement of all clinical practices, services, operations by designing implementing systems, processes, methods to evaluate improve patient care across the continuum of care - Ensures patient care staff provide the highest quality of care are in compliance w/ the Nurse Practice Act, JCAHO, NCQA, federal, state, local requirements - Collaborates w/ physicians, nursing other health care providers in establishing, implementing, maintaining patient care quality service standards to meet members internal clients expectations - Acts as a patient advocate resolving patient care issues - Designs evaluates processes to improve systems patient care results across the continuum of care - Develops monitors budgets resource allocations - Monitors financial performance identifies implements strategies to reduce costs improve quality of care/service - Determines the appropriate staff-mix for department develops processes to screen, interview, hire, train, maintain the competency of all department staff - Provides for on going staff development - Develops, implements, monitors departmental policies procedures which support the organization's goals business objectives ensures they are met - Collaborates w/ Physician Team Leader Department Chief in developing the level of patient services the day-to-day operations of the department - Manages resolves human resource, labor relations, employee department safety, risk management issues Qualifications: Basic Qualifications: - Bachelor's Degree or equivalent experience (usually four (4) years)in health care related field required. - Master's Degree preferred. - Usually three (3) to five (5) years of experience in ambulatory care management / supervision or other related clinical area. - Demonstrated interpersonal and communication skills. - Knowledge of ambulatory care practices, operations and local, state and federal regulatory standards. Preferred Qualifications: - Management and / or clinical experience within the areas of anesthesiology or surgical services preferred.