Analyst Custody & Clearing Services – IT Application Support recruitment

Responsibilities:

• First point of contact for Business users on any production application failure or any question related to technical job supporting the day to day Business (both Domestic and International Clearing activities).

• Assist Operations to continuously provide a high quality service to our Clients and rapidly integrate increasing volumes and new products.

• Liaison between Business users, IT Application Support teams, Client Service teams and the Service Providers.

• Technical liaison between the IT Production and IT Operation Center teams; be the first point of contact when a production job failure is escalated in order to quickly solve the issue and avoid delays in batch deliveries.

• Participate in the technical tests, internal meetings and regular reviews with the external Service Providers.

• Guarantee the escalation of problems to ensure on-time resolution; manage priorities depending on the criticality of the requests and production failures.

• Participate as a technical contact for local projects and client on-boarding. Guarantee the reporting and file delivery technical setup for any new client on-boarding.

• Contribute to the quality of technical and user testing phases.

• On call 24-7 on a rotational basis and support any production related issues.

• Coordinate Business Continuity exercises between Business Continuity team and the Business user groups.

• Coordinate Disaster Recovery exercises between Business Continuity team and Business user groups

Requirements:

• 1-3 year IT financial services support experience.

• Exchange traded securities and derivatives clearing and settlement systems knowledge preferred

• Experience working with SQL language, using MS SQL Server or Sybase database systems.

• Knowledge of Visual Basic and dot net programming.

• Experience with Business Objects reporting tool is a plus.

• Project management skill is a plus

• Ability to accept calls 24-7 and respond to any production issues

• Strong presentation and communication skills     

• Bachelor’s degree in Accounting/Finance/Business

For immediate consideration, please forward resume and contact details to: info@ashtonlanegroup.com

Ashton Lane Group is a boutique executive recruitment firm serving the Banking, Insurance, and Alternative Investment sectors. For the latest opportunities, visit www.AshtonLaneGroup.com

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