Application Support

Trade Floor Support / App Support

Trade Floor Support Analyst with App Support experience required for our investment banking client in London to sit within their Emerging Markets, Rates and Credit teams.

Candidates MUST have a strong back ground in Trade Floor Support, and have experience within application support to be considered for this position.

Successful candidates will be required to :

- Cover the trading desks including
* Daily interactions with trading “walking the trade floor”
* On-site system troubleshooting
* Customer communication during incident or outages
- Management of changes and releases to the Production Environment
- Daily support and troubleshooting of the EMG, Credit and Rates trading platform through tasks including
*Actively watching/reacting to alerts from the platform’s monitoring systems
*Engaging with clients on reported issues through the hotlines, emails and face-to-face
* Identifying efficiencies in support tasks

Candidates must have experience in the following:

- Experienced within Trade Floor Support
- Basic experience within Application Support
- Basic technical understanding of Unix platform
- Basic database understanding of either Sybase or Oracle

If you feel like you have the relevant experience please apply.

October 23, 2013 • Tags:  • Posted in: Financial

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