Application support analyst

Application support analyst - business support, functional support, front office, middle office, back office, FIX, derivatives, fixed income. London £50-65k + bonus + benefits

Application support analyst - business support, functional support, front office, middle office, back office, FIX, derivatives, fixed income. London £50-65k + bonus + benefits

A leading asset management firm is looking to recruit a support analyst to join their team in London. You will support front, office middle office and back office systems including in-house and 3rd party systems such as Charles River and Simcorp.

You will mainly provide business and functional support to business users and act as the 1st line for technical issues. This will require you to have an in-depth understanding of asset management work flows and business processes along with excellent multi asset class business knowledge including derivatives and fixed income.

Your responsibilities as an Application support analyst - business support, functional support, front office, middle office, back office, FIX, derivatives, fixed income - will include:

* Receiving business user support requests via telephone, emails or face to face
* Troubleshooting issues to assess if they are functional or technical problems
* Using your knowledge of multiple asset classes and asset management work flows and knowledge of my client's systems (after training) to resolve the majority of issues before escalating major issues to the next line of support
* Providing training and coaching to the business users where required

To be considered for this role you must have the following skills and experience:

* A background in support asset management systems; front office, middle office and/or back office
* Knowledge of FIX protocol
* Multi asset class knowledge including derivatives and fixed income
* Basic technical skills including SQL

This is brilliant company that is one of the most recognisable names in the asset management sector. You will join a high calibre and supportive teams that works across all of my client's in-house and 3rd party systems.

To be considered for this role please email your CV to Lee Harding - lee.harding@harringtonstarr.com

Application support analyst - business support, functional support, front office, middle office, back office, FIX, derivatives, fixed income. London £50-65k + bonus + benefits

Application support analyst - business support, functional support, front office, middle office, back office, FIX, derivatives, fixed income. London £50-65k + bonus + benefits

January 30, 2013 • Posted in: General

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