Application Support Analyst recruitment
The Application Support professional is to join the Engineering Services Team and this role encompasses 2nd line technical application support for the company's Trade Processing applications.
MAIN DUTIES:
- 2nd Line Technical escalation.
- Dealing with issues raised by established 1st line support teams. Apply strong technical skills and good business knowledge – together with investigative techniques and problem solving skills to identify and resolve issues in a timely and high quality manner.
- Liaising with other team members, Product, Development and particularly the Infrastructure teams as required for 3rd line escalation.
- Work directly with clients, if needed, to understand and resolve issues.
- Liaise with delivery teams to ensure the App Support team are ready for new releases
- Work on initiatives around proactive application health monitoring and reporting
IF INTERESTED, please send across an updated resume to jtan@astoncarter.com for a discussion.
April 3, 2012
• Tags: Application Support Analyst recruitment, Information Services careers in the Singapore • Posted in: Financial