Applications Developer/Operations Reporting (Telecommute)
Position Description:
- Solid organizational skills and focus on accuracy and attention to detail.
- Excellent analytical, problem solving and troubleshooting abilities
- Self-motivated with the ability to work both independently and in a team environment
- Providing accurate and timely estimates for tasks
- Provide support and leadership in critical production support issue resolution
- Support the team for application availability, reliability and stability on a 7 by 24 by 365 basis
- Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan
- Work with team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements
- Conduct code review to ensure the work delivered by the team is of high quality standards
- Work with business to prioritize production issue resolution
- Work with the Service Manager in process improvement initiatives as directed by the service.
What makes your technology career greater with UnitedHealth Group. You'll have the most opportunities to grow and develop. We invest in rich technology resources and talented people to help glean and use intelligence in ways that drive quality and affordability of healthcare for millions of people worldwide. It's your chance to be a transformational force in the industry and within UnitedHealth Group. If you believe there is always a better way, take the next step in exploring your potential with UnitedHealth Group.
UnitedHealth Group IT provides a diverse and comprehensive array of application design and infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Application Services Group, Enterprise Technology Services Group and the IT Business Services Group, UnitedHealth Group IT has over 7,000 internal and external resources across the globe, and offices in California, Connecticut, Minnesota, New Jersey, South Carolina, Wisconsin and India.
Together, we're removing the barriers that keep people from receiving the kind of quality health care that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.
Come grow and thrive in our culture of innovation and ideas. Because there is no opportunity greater than the quest to help people live healthier lives.