Assistant Tax Manager recruitment
Specific Duties:
Leadership and Management
• Lead and motivate staff, particularly direct reports.
• Set and maintain standards of personal and professional performance/behaviour; ensuring adherence to company policies and procedures.
• Co-ordinate and implement training and development activities for individuals and the team, taking specific responsibility for the development of Senior Administrators.
• Provide coaching, guidance and support to staff on technical, professional and client issues.
• Develop and communicate a clear picture of team goals and approaches to business, based on a clear understanding of client requirements.
• Provide regular and frequent team briefings to the team.
• Agree objectives for Direct Reports annually and keep up to date on the PPR system during the year.
• Monitor and appraise the performance of Direct Reports – providing regular formal and informal feedback ensuring the PPR system is updated within corporate deadlines.
• Provide objective feedback on the performance of Administrators during each appraisal cycle and for internal job applications.
• Assist with recruitment of new staff.
• Deputise for the Taxation Manager when required
Management of Service Delivery
• Take responsibility for the quality of service to assigned clients.
• Perform and/or monitor quality and internal controls for all team deliverables.
• Plan and manage the production process and the effective utilisation of resources with the support of the Pricing Manager.
• Identify issues and problems in service delivery and take remedial action, keeping the Pricing Manager informed.
• Review corporate documentation on processes, procedures and controls and evaluate the continuing effectiveness of these and related systems, initiating remedial action as necessary. Ensure documentation exists for any client-specific procedures.
• Monitor errors and potential breaches; complete relevant documentation and ensure training needs are identified and relevant training is carried out.
• Ensure adherence to Company and Departmental policies and procedures.
• Manage absences, time keeping and holiday/cover arrangements within the teams.
• Ensure contingency plans exist for the work of the team and contribute to the CFS Business Continuity Plans and tests.
• Participate in the development, testing and implementation of new systems and products.
• Assist with planning and management of all relevant project work.
• Undertake, where necessary, the role of a Senior Administrator.
Manage Relationships
• Maintain close contact with the Manager, briefing him/her on all issues and problems both actual and potential.
• Develop and maintain good relationships with relevant colleagues and contacts in client organisations.
• Act as focal point for contacts and meetings with other departments and external contacts such as custodians, trustees, investment managers, auditors etc, providing technical expertise on the service provided
• Participate in Service Reviews and ad hoc client meetings.
• Act as a source of technical expertise on State Street systems.
• Provide training on systems for clients and staff as necessary
Communication
• Provide regular formal and informal briefings on Company, department and team issues.
• Establish and maintain good working relationships with clients, third parties and colleagues, communicating effectively through formalised reporting and ad hoc liaison.
• Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales.
• Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.
Self Management/Personal Development
• Manage own time and activities effectively setting an example through good housekeeping and time management
• Take responsibility for personal development and training.
• Keep up to date with legislative and regulatory changes affecting the business.
• Actively participate in the objectives and appraisal processes by completing a self-evaluation and suggesting appropriate development to ensure own effectiveness in a changing business context.
Working hours to comply with client deadlines – may be from 7.00 – 15.00 to 10.00 – 18.00 or some other pattern on a rotational basis.
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Job ID: 54106
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to
institutional investors including investment servicing, investment management and investment
research and trading. With $21.510 trillion in assets under custody and administration and $1.877 trillion in assets under management at September 30, 2011, State Street operates in 26 countries and more than 100 geographic markets and employs 29,685 worldwide. For more information, visit State Street’s web site at www.statestreet.com
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With more than 29,000 employees across 26 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility — to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.
We’re a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us — people like you.
We encourage you to explore the possibilities that a career at State Street can offer you.
State Street is committed to embracing diversity and inclusion in the workplace.