Associate Director, Institutional Business recruitment
We are looking for a proven client service executive to join Global Asset Management Singapore as Associate Director, Institutional Business.
Principal Accountabilities:
Reporting into the CEO, you will manage client servicing dedicated to ensure delivery of world class service with great efficiency by working closely with the Head of CSSS in Hong Kong to ensure proper coverage in SEA. Your key responsibilities are :
•Managing regular client enquiries and activities including complaint handling and resolution
•Handle ad-hoc and non-sales client enquiries for existing and prospective clients as well as consultants
•Work with Product Team and Client Directors on different product offering, local client presentation adaptation
•Work with Product Development and investment teams for delivering investment propositions and assessing sales impact and strategy
•Provide ad-hoc market intelligence, competitors' analysis and market/sector analysis
•Undertake and maintain research on clients using annual reports and other news flow
•Work with Product teams and Investment Writing teams to develop ad-hoc reports to ensure delivery to appropriate clients
•Support RFI/RFP/DD process and ensure review of documents before sign-off by Client Directors
•Help resolve client guideline breaches as well as cashflow management, working closely with Client Operations and Compliance
Skills/Attributes
•Proven project management skills
•Good people and communication skills, both spoken and written
•Past experience in client facing or client support role within an asset management business
•Good understanding of investment products and their capabilities
•Clear evidence and understanding of client requirements
•Strong attention to detail and deadlines
•Baseline investment knowledge required and minimum 5 years in investment management business/capability based role