Associate/Assistant Vice President, Application Administrator, Infrastructure recruitment
Company overview
Markit is a leading, global financial information services company with over 2,300 employees. The company provides independent data, valuations and trade processing across all asset classes in order to enhance transparency, reduce risk and improve operational efficiency. Its client base includes the most significant institutional participants in the financial marketplace. For more information, please see www.markit.com
Department
Infrastructure
Department overview
The Infrastructure department is a global team providing services across multiple time zones. The team is responsible for effective and efficient delivery if IT services to external and internal customers.
Process Management group is an emerging team inside Markit. The primary objective of the team is to establish and reinforce global Infrastructure Management processes
Position summary
The Process Management team is looking for an Application Administrator with strong software development skills
The candidate will be responsible for supporting a number of internal applications. The support level will vary from the coordination to hands-on activities. In the former cases, the candidate will need to collect requirements from multiple stakeholders and address them development teams. In the latter cases, the candidate will require to customize the applications either via the standard interfaces or via the code development
The Application Administrator job will require intensive communication with internal stakeholders across multiple regions.
Duties accountabilities
- Provide day-to-day administration of the following applications:
- Jira/Confluence,
- SVN,
- Artifactory,
- Maven
- Actively participate in designing, configuring, setting up and tuning the applications; develop Atlassian plugins
- Lead incident resolution and troubleshooting of revealed problems
- Action service requests adhering to the support procedures
- Customise and program in Jira and Confluence to reinforce Markit processes
- Lead application functionality enhancement and upgrade projects
Business competencies
Education and experience
- Previous experience as an application or system administrator; exposure to Jira and Confluence administration is a plus
- Proven experience supporting production IT systems and tools in an enterprise environment
- Good knowledge of JVB troubleshooting
- Working knowledge of Java, PHP, html, perl, SQL (TQL) being sufficient to write and customise application scripts
- Good knowledge of TomCat and Apache
- Understanding of RedHat Linux and Oracle/SQL databases
- Solid IT engineering background
- Understanding of IT Service Management and project management methodologies
Commercial awareness
N/A
Management requirements
The candidate will have to work though many others in the organization to succeed.
Personal competencies
Personal impact
- Focus on highest quality deliverables
- Detail orientated, focused and task driven
- Flexible and willing to roll sleeves up
- Able to work effectively at all levels in an organization
- Strong credibility in their personal presentation and work ethic
- Displays extremely high levels of energy, drive and stamina
- Aspires to excellence
Communication
- Excellent communicator both written and verbally
- Excellent verbal and writing skills in English
- Experience in working in virtual global teams
Teamwork
- Must be a team player and able to work with and through others